Contents of the training day
This training day offers the opportunity to practice various difficult communication situations from the daily work of the participants in simulations. Each participant has the opportunity to practice challenging communication situations and receive helpful feedback from the trainers. In addition, emerging questions are supplemented with tailor-made communication tools, allowing participants to expand their own repertoire of action.
Objectives of the seminar
Practice of various difficult situations from one’s own working environment, such as:
Clarifying conversations
Critical reviews
Conflict reviews
Method
Exercise through agile conversation simulations
Use of helpful tools
Reflection of one's own abilities and role
Inputs of models and theories as needed
Participants
A maximum of 6 employees / executives with a solid foundation of communication models, such as Active listening and I messages.
Trainers
Iris Memminger
Monika Diepold
Duration, location, registration
The one-day training takes place from 9h to 18h
Venue: Authentica in Altperlach, Neubibergerstraße 15, 81737 München
Next dates:
February, 7th, 2020 (in German);
February 6th, 2020 (in English);
Your investment: 490 euros including coffee and drinks; excl. VAT and lunch
Registration: E-Mail to im@irismemminger.de
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